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 How to Get Started with Haven at Home

Starting live-in care can feel like a big step but with Haven at Home, you're in safe hands. We make the process simple, reassuring, and focused entirely on you

 Step 1: Get in Touch
Contact us by phone, email, or through our website form. We’re happy to answer any questions — no pressure, just conversation.

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Step 2: Free Consultation
We’ll arrange a free, no-obligation consultation (either by phone, video, or home visit) to understand your needs, lifestyle, routines, and preferences.

Step 3: Personalised Care Planning
Together, we’ll create a care plan tailored to your exact needs whether it’s help with personal care, companionship, mobility, medication, or more complex conditions like dementia or stroke recovery.

Step 4: Matching with the Right Carer
We carefully match you with a trained, compassionate carer who fits both your care needs and personality. You’ll have the opportunity to meet or speak with them in advance.​

Step 5: Care Begins

Once you're comfortable and ready, your dedicated live-in carer will begin supporting you in your own home. We’ll check in regularly and provide full ongoing support.

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We’re Always HereWhether you're enquiring for yourself or a loved one, we’re here to listen and help. Let’s talk.

Thank you for completing this form and our team will be in touch within 24 hours.

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