FAQs – Haven at Home

Live-in care is when a professional carer lives in your home full-time to provide personal care, companionship, and support with daily tasks tailored to your specific needs.

It’s ideal for older adults, those with dementia, people recovering from surgery, stroke survivors, those with chronic conditions, or anyone needing full-time support in their own home.

We take time to understand your needs, personality, lifestyle, and preferences. We then carefully match you with a trained carer who fits well with your circumstances and routine.

Yes. A live-in carer requires their own private bedroom and access to bathroom facilities in your home.

Absolutely. All our carers go through a rigorous recruitment process, including DBS checks, reference checks, in-depth interviews, and ongoing training in dementia care, safeguarding, and more.

They support with personal care (washing, dressing, toileting), medication reminders, cooking, light housekeeping, companionship, errands, and mobility assistance.

Fees vary depending on your care needs. We offer transparent pricing tailored to your specific situation. Contact us for a free consultation.

Yes. We provide flexible care options for couples, helping them stay together at home with the right level of support.

We arrange suitable cover from our team of trained carers to ensure continuous care without disruption.

Just contact us. We’ll arrange a no-obligation consultation to understand your needs, explain options, and guide you through every step.