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About Us – Haven at Home

Happiness

WHO WE ARE

At Haven at Home, we believe that everyone deserves to feel safe, respected, and valued in their own home. Our founder, has spent nearly 40 years delivering exceptional care across the UK. Now, through Haven at Home (a trading name of ETTS Care Solutions Ltd), she is building a team of carers who share her passion and principles.

We are regulated, fully insured, and dedicated to helping clients live life on their own terms — with dignity, joy, and continuous support.

Mission

To provide exceptional, person-centred live-in care that empowers individuals to live safely and happily in the comfort of their own homes.

Vision

To be a trusted leader in compassionate home care across the UK.

Core Values

Compassion | Respect | Excellence | Trust | Commitment

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Why Choose Haven at Home?

  1. Nearly 40 years of hands-on care experience

  2.  Personalised care that respects client's dignity

  3.  Care for individuals and couples

  4. Trusted by families and professionals

  5. Compassionate, vetted, and well trained caregivers

  6. Strong family communication and transparency

Equality & Diversity Statement

At Haven at Home, we are committed to creating an inclusive and welcoming environment where every individual is treated with dignity, respect, and fairness.

We believe that high-quality care is built on valuing people’s unique identities and experiences.

This means:

Respecting diversity

We celebrate and support people of all backgrounds, including

differences in race, ethnicity, gender, age, disability, sexual orientation, religion or belief, culture, and socio-economic status.

Equal opportunities

We provide equal access to our services and employment opportunities,

ensuring that no one is disadvantaged or discriminated against.

Inclusive care 

We adapt our services to meet the personal, cultural, and spiritual needs of those we support, promoting independence and wellbeing for all.

Safe and supportive workplace

We encourage our staff to thrive in an environment free from

prejudice, harassment, or victimisation. 

 

We are proud to uphold the principles of equality, diversity, and inclusion in everything we do because true care means ensuring that everyone feels valued, respected, and at home.

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