Address: Spaces Sugar House Island The Type Building, 1st Floor 11 Chimney Walk, Stratford London E15 2TP
website: www.havenathome.care
Founder Testimonials – Care Experience Prior to Haven at Home
These testimonials reflect care provided by the founder prior to the establishment of Haven at Home and demonstrate the values, experience, and standards that underpin our service today.
Daughter of a former client
“Emmy came to support my father in July 2020, initially to cover when another carer was unable to return to the UK due to pandemic travel restrictions. What was meant to be temporary became something far more meaningful. Emmy remained with us until my father’s death in May 2022. Even when our previous carer returned, my father and I could not let Emmy go she had become part of our family. Emmy’s experience showed in her professionalism, discretion, and empathy. She was calm, patient, and deeply sensitive to the challenges of old age. Beyond her caring duties, she provided companionship, warmth, humour, and reassurance. Even in emergencies, Emmy was unflappable and made my father feel safe and respected.
I have met many carers over the years, but for most, caring is a job. For Emmy, it is a vocation.”
Son of a former client
“Emmy supported my mother as a live-in carer for approximately six months. During this time, she provided personal care, prepared meals, ensured medication was taken correctly each day, and offered companionship and emotional support.
She was reliable, consistent, and very easy to get along with. My mother spoke positively about her and was comfortable sharing her home with her, which gave our family great reassurance.
Emmy’s support allowed us to feel confident that my mother’s needs were being met.”